I decided to visit a new place since my regular spot is closed on Sundays and I was in pain. The place is clean, but I did not receive a good massage from Wendy. I asked for deep tissue before beginning but only got a rub down until I asked again 30 mins in. I just kept waiting & waiting for her to apply any pressure. Then I noticed she was avoiding my knots in my traps / shoulders - which was the reason I mentioned I came in. At the end of the massage she tried to end it 4 mins early and I had to ask her to complete it, which she then did. I then asked could she please massage my traps / shoulders (since she avoided them). She literally said to me, and I quote, " you don't get massages often. You too much work." I'm not making this up. I have always had massage therapist try to get my knots out, as they should, and I love them for it and tip them very well for their work. It was so unprofessional to say this to a customer! I still tipped Wendy 20%. Sadly, I arrived in pain and left feeling the same. I won't be returning. Maybe the other therapists are better. After reading reviews I wish I had specifically asked for Helen or Wei. Maybe new visitors can see this heads up and get the experience they actually pay for. Disappointing.